Cancellation policy
Purchase Options Cancellation Policy
This policy explains how to cancel or modify subscriptions and other
recurring purchase options on shopnaturespantry.com.
Subscriptions (Subscribe & Save)
When you subscribe, you authorize us to charge your payment method on
the schedule you select (e.g., every 14, 30, 60, or 90 days) at the price
shown at checkout. You'll receive an email reminder before each
recurring charge.
How to cancel or modify your subscription
You can cancel, pause, skip a delivery, change frequency, or update
your shipping or payment information at any time through our Loop
subscription portal:
1. Log in to your account at shopnaturespantry.com.
2. Open the Loop subscription portal from your account dashboard
(or use the link in any subscription confirmation email).
3. Select the action you want — cancel, pause, skip, or edit.
If you'd prefer, you can email info@shopnaturespantry.com with your
order number and we'll take care of it for you.
Cancellation timing
Cancellations and changes must be made at least 24 hours before your
next scheduled order to apply to that delivery. Changes made within 24
hours of a scheduled order will apply to the following delivery.
Refunds for already-shipped subscription orders
If a subscription order has already been processed and shipped, it
follows our standard Return and Refund Policy — 30-day return window,
free return shipping.
No cancellation fees
There are no fees or penalties for canceling, pausing, or modifying a
subscription.
Questions? Email info@shopnaturespantry.com.